Return & Exchange Policy
At EVERYD Fashion, customer satisfaction remains our highest priority. We are committed to delivering premium products and a seamless shopping experience. If your purchase does not meet your expectations, our Return & Exchange Policy has been designed to provide a simple, transparent, and convenient solution.
1. Our Commitment To Customer Satisfaction
We understand that online shopping sometimes results in products that may not meet your expectations in terms of size, fit, style, or preference. Our goal is to make every purchase risk-free by providing flexible return and exchange options that help ensure a smooth and enjoyable shopping experience.
2. Eligibility For Returns
- Condition Item is unused, unworn, and unwashed.
- Packaging Original tags and packaging remain intact.
- State Product is returned in the same condition received.
- Integrity No stains, damage, odors, or alterations are present.
- Timeframe Return request is submitted within the eligible return period.
3. Eligibility For Exchanges
Customers may request exchanges for size issues, color preferences, product defects, damaged items, or incorrect deliveries. Exchanges are subject to stock availability and successful quality inspection after the returned product is received.
4. How To Initiate A Return Or Exchange
- Step 1 Log in to your EVERYD Fashion account.
- Step 2 Navigate to your order history.
- Step 3 Select the item you wish to return or exchange.
- Step 4 Submit a return request with the reason.
- Step 5 Await confirmation from our support team.
- Step 6 Follow the instructions provided for pickup or shipment.
5. Quality Inspection Process
Every returned product undergoes a thorough quality inspection before approval. Our team verifies product condition, packaging integrity, original tags, and signs of usage. Products that fail inspection may not qualify for refunds or exchanges.
6. Damaged, Defective Or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact our customer support team immediately. Customers may be required to provide photographs of the product and packaging for verification. Once approved, a replacement, exchange, or refund will be arranged as appropriate.
7. Size & Fit Exchanges
Finding the perfect fit is important. Customers may request a size exchange if the purchased item does not fit as expected. We strongly recommend reviewing our size guide before placing an order to minimize sizing concerns.
8. Non-Returnable Items
- Clearance Final clearance sale products.
- Custom Customized or personalized items.
- Digital / Promo Gift cards and promotional vouchers.
- Exceptions Products marked explicitly as non-returnable.
- Usage Items damaged due to misuse or returned without original tags.
9. Refund Process
Once the returned product successfully passes quality inspection, refunds will be processed through the original payment method used during purchase. Processing times may vary depending on banking institutions, payment gateways, and financial service providers.
10. Store Credit Option
Customers may choose to receive store credit instead of a refund where applicable. Store credit can be used toward future purchases and provides additional flexibility while shopping with EVERYD Fashion.
11. Shipping Charges
Original shipping charges may not be refundable unless the return is due to an incorrect product, manufacturing defect, or an error made by EVERYD Fashion. Return shipping policies may vary based on order type and promotional campaigns.
12. Order Cancellation Policy
Orders may be cancelled before shipment. Once an order has been dispatched, cancellation may no longer be possible and customers will need to follow the standard return procedure after delivery.
13. International Orders
Return and exchange eligibility for international orders may vary based on destination country regulations, shipping restrictions, customs policies, and applicable duties or taxes. Additional charges may apply for international returns.
14. Fraud Prevention & Policy Abuse
EVERYD Fashion reserves the right to decline excessive, fraudulent, or suspicious return requests. We may restrict accounts that demonstrate unusual return behavior in order to maintain fair policies for all customers.
15. Policy Updates
We reserve the right to modify, update, or revise this Return & Exchange Policy at any time without prior notice. Customers are encouraged to review this page periodically to remain informed about the latest policy terms.
16. Contact Us
If you have any questions regarding returns, exchanges, refunds, cancellations, or order-related concerns, our customer support team is always ready to assist you.
- Email support@everyd.fashion
- Phone +91 XXXXX XXXXX
- Website www.everyd.fashion